Trade businesses play a critical role in society, most of us don’t have the skills that we would require to get the job done, but it needs to be done regardless. Unfortunately, the business seems to attract some unscrupulous characters and that can lead to a negative experience.
Finding a landscaping company that you can trust is crucial, after all, they are going to be spending time in your home and garden. You want to feel safe, and you want to be sure that at the end of the day you are going to have a finished design that you are happy with, at a price that seems fair for both parties.
Before deciding on a landscaping company to contract you should take a look online at the reviews that each of the companies in your area has. Rather than just using a single platform like Yelp, Facebook or Google reviews, make sure to cross-reference across all of them.
This helps to weed out companies that have obviously manipulated their reviews and lets you know which companies to watch out for.
On the other hand, some customers can be a pain, leaving unfair reviews because of small details that weren’t the landscaper’s fault. Make sure to exercise caution and common sense when reading reviews, rather than only looking for companies that have a flawless reputation.
Talk to Them
Once you’ve filtered the list of potential companies down to a shorter list, you need to get in contact with them and find out what they are like. Should something go wrong, you want to be able to get in touch with somebody quickly, and that’s why this step is so important.
Ideally, you should call them, asking to speak to somebody who can tell you about what the company can offer. This step is primarily about testing the customer service of the company, rather than looking for any differences in their landscaping ability.
From here you can arrange a consultation and continue your analysis of the company which will give you more information to help you decide between the companies available.
Get a Consultation
Consultations are arguably an essential step in verifying and choosing between landscaping companies. Not only will you get to talk face to face with one of the people who will be working for you, but you’ll also get to hear what they offer and at what price.
Many customers make the mistake of focusing heavily on the price, and this alone can lead to a poor experience which leaves the customer wishing they had chosen another company.
Price isn’t everything, what you should be looking for is a company that can give you exactly what you want, for a reasonable price and with fantastic customer service.
Either while you have the contractor at your house or after the fact, make sure to quiz them. Asking these questions is a quick way to find out which companies care about your business and which can afford to lose it. In an ideal situation, you should hire a landscaper that cares about creating a great design and who knows what they are doing.
Don’t be afraid to ask as many questions as you can think of and then ask the same questions to each of the people who give you a consultation. This allows you to compare answers and spot the cowboys who might take advantage of you.
Look for Red Flags
Finally, keep an eye out for red flags. These might include companies that fail to answer the phone multiple times, people who struggle to answer fundamental questions or vague quotes that don’t give you a definite price, timeline, and idea of a finished product.
With a landscaping project, it’s better to take the time to find a reputable company that you feel comfortable with, rather than rushing into it. It’s likely going to cost you a non-trivial sum of money and being patient can save you thousands of dollars in the long run.